vadacom cannot assist my husband

<p>on 11 june 2017 myhusband recieved a sms that his number was ported to mtn .this a was done without his knowledge or request or permission.after about 10 calls to the custemer care centre nothing has been done vodacom to restore his cell phone .the operators were always friendly and helpfull but no avail. mtn responded quickly to help .we live 400 km from durban .we went to watch the test in dbn.on sunday morning we went to a vodashop in balito.they were very helpfull but told us we will get no real response from the call centre and file a report on hello peter. he is a custemer of vodacom for more than 10 years and for monthly paid contracts.does he really desrve this treatment</p>