kM
kenneth M

1 reviews | Active since Aug 2017

22 Aug 2017, 09:24

Vadacom bull**** service and ****ery act

Last night when trying to log into my Facebook account i was told that i had insufficient data bundles just a day after buying 1 gig and then i went on to check my data bundles balance which confirmed that indeed i had 0.00 MBs. So now when i try calling this horror Service provider s customer care number ,it does not go through.

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 11:24
Official

Dear Kenneth

Kindly be advised that feedback has been sent to you via SMS.

Regards,
RJ