JB
JJ B

1 reviews | Active since Jul 2016

29 Jul 2016, 10:54

Vadacom at their best

<p>I am trying for 2 days now to get a extra contract. The one department just transfer me to the next and no one knows what's going on. My existing contract is transfered to a new c3d system and online call centre does not have access to that system. I must now go to a vodacom shop for a extra contract and pay R290 for sim and connection. But if you do it online it is free. I will go to a shop, but who will pay the R290. </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2016, 11:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team