FS
Farah Sayed-Roskruge

1 reviews | Active since Dec 2020

15 Feb 2023, 14:02

V Tech Watch and TCL Move Watch

I have a V Tech watch for my daughter, which I believe will be discontinued. My problem is that since my cellphone was ****** I can no longer login to the TCL Move app to resync the watch. I have tried to reset etc but the app indicates that the watch is synced to another admin.

What do I do to resolve this?

0
Replies (1)
Vodacom
Vodacom's reply16 Feb 2023, 08:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team