JC
Jan C
1 reviews | Active since Mar 2013
04 Mar 2022, 06:49
V
As from 2015 up till now 2022 i hava a problem with this company not. I tried to reduce my contracts which was obsolete once i went on pension. After numorous times contacting them they freese my account from 2021 to 2022. They came and sent me amounts to pay afterwards but never cancelled my contract once again. So i am still in the same situation paying for services not only that i dont need but are obsolete for me.
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Replies (1)Vodacom's replyOfficial
04 Mar 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
