WG
Wayne G
1 reviews | Active since Jul 2022
08 Jul 2022, 16:41
V
Reported my fibre being down on 18 June. Vodacom made 3 appointments since then, and it had to be rescheduled every time. I had another appointment with them for Friday 8 July at 15H30.Its now 16H37 and still no repairman. The response from vodacom is basically, wait until someday I'll get to you
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Vodacom's replyOfficial
09 Jul 2022, 15:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2022, 15:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team