UURRGG

<p>Changed from MTN to Vodacom thinking, in my stupidity, that the service would be better. </p> <p> </p> <p>I put on monthly 100MG data bundles, and last week ran out, so I put in a weekly bundle. On 89.97MB balance I started recieving messages informing me that my data bandle is depleted. Most irritaing. So yesterday I called 111 for assistance. And held on listening to useless prompts for 10 minutes then had to call back four times to actually get someone on the line. Each time you actually get through to the call center, the staff are busy with their personal conversations and I am waiting saying hello hello. </p> <p> </p> <p>Eventually I got through to a staff member who only took 20 minutes to repeat exactly what I had told her, and of course, no solution. </p> <p> </p> <p>Then they called back, and lo and behold had the audacity to tell me these are delayed messages. Really?? </p> <p> </p> <p>I cannot understand why not one single service provider can do just that - provide service. </p> <p> </p> <p>I don't want promotional sms's. I don't want end of date lies. I don't want 10 minutes of useless prompts and then staff who cannot answer the questions in any case.</p> <p> </p> <p>MOST DISAPPOINTING and MOST IRRITATING.</p>