Utterly Useless Vodacom and No Service At All

Vodacom again, their customer service/care are useless and don't deserve to have jobs. This previous problem has not been resolved, fault of Vodacoms in January, that I thought we had sorted out, but alas... I was so wrong!!! Got a call from a woman who actually had no clue and all she said was - there is nothing i can do. UNACCEPTABLE!!! You want R503 from an 80 year old pensioner when its your fault... I have many choose words for vodacom and what I think of the at this point. Dont use vodacon ever, use MTN. Dont get your staff to call me unless the have the authority to fix this or better still, you fix this mistake as its your problem. Take note I pay this account and as of now on, im not paying a single cent over to vodacom again until they make this go away. That includes the contract amount of R245.99, which you will no longer receive. The ball is now in your court, fix or get nothing again!!!