IM
Itumeleng M
1 reviews | Active since Feb 2019
28 Nov 2023, 08:22
Utterly useless Vodacom
I am complaining yet again about the idiots at Vodacom. It took only 48 hours after my millionth complaint for Vodacom to bombard me with a million marketing and advertising messages. What will it for Vodacom to stop their nonsense? Once I go on leave, I am going to terminate all my Vodacom contracts
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
28 Nov 2023, 09:49 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2023, 09:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
IM
Itumeleng M's updateReviewer Update
29 Nov 2023, 09:16Don't patronise me! Just stop sending me advertising and marketing messages! Surely what I am asking for is not rocket science and I believe people working at Vodacom have the intellectual aptitude to comprehend my request.
IM
Itumeleng M's update29 Nov 2023, 09:16
Reviewer Update
Don't patronise me! Just stop sending me advertising and marketing messages! Surely what I am asking for is not rocket science and I believe people working at Vodacom have the intellectual aptitude to comprehend my request.
IM
Itumeleng M's updateReviewer Update
04 Dec 2023, 09:37Don't patronise me!!! Just stop sending me advertising and marketing messages. By 9am this morning I had already received 2 messages from Vodacom!!!! Have you people lost your minds? Are obsessed with me? Rest assured, once I go on leave, I will get all the premature cancellation quotes and terminate all my Vodacom contracts because you people refuse to stop sending me advertising and marketing messages!!!!
IM
Itumeleng M's update04 Dec 2023, 09:37
Reviewer Update
Don't patronise me!!! Just stop sending me advertising and marketing messages. By 9am this morning I had already received 2 messages from Vodacom!!!! Have you people lost your minds? Are obsessed with me? Rest assured, once I go on leave, I will get all the premature cancellation quotes and terminate all my Vodacom contracts because you people refuse to stop sending me advertising and marketing messages!!!!
Vodacom's replyOfficial
13 Dec 2023, 08:56Dear Itumeleng
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we have provided a fix to this matter via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we have provided a fix to this matter via email.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2023, 08:56
Official
Dear Itumeleng
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we have provided a fix to this matter via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we have provided a fix to this matter via email.
Regards
Vodacom Consumer Website Team
Best regards,