MM
Michael M

1 reviews | Active since Jan 2016

26 Jan 2016, 14:05

Utterly useless call centre staff - #3 !!!!

STILL NOTHING, NOTHING, NOTHING !!!! HELLLOOOOOOOOOOOOOO !!!<br> These guys are just so k a k useless...still no manager, supervisor or team leader will personally correspond with me to take up the matter for resolution. <br> Everyone just loves to sit back and does f all. Typical..<br> Hey !! BUT these guys are SUPA quick to respond on the social webpages to inform you someone will be in touch with you !! 10/10 for response time to HP but 0/10 for any actual support !<br> AFTER 3 POSTINGS ALREADY I'm still waiting for someone at Vodacom to take an initiative !!!!!<br> Really VODACOM !! Customers shouldn't have to go through this much trouble to have things get resolved.. Remember we are the CUSTOMER without which you wouldn't exist!<br> But hey you know what ? This is how you lose your customers to MTN, Cell C etc.. One by one, so I think you guys are doing a great job on the front of losing customers. GOOD on YOU !!

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Replies (1)
Vodacom
Vodacom's reply26 Jan 2016, 14:07
Official
Hello michaelmuller1,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,