Utterly ridiculously poor service from Vodacom Fibre

I am still struggling to get my Fibre installation sorted at the new address where I have moved to.

All Vodacom can say is we apologize for the inconvenience, and nothing get sorted out. Every time we call they log a ticket and the very next day they send out a notification stating ticket closed. If I can get the CEO's contact details I will definitely let him know what poor service we are receiving from His company.

We have even filled in a form to formally request the relocation of the Fibre line, but still nothing is being done, not even a message stating that they have received it.

They are by far the worst in service delivery they make the municipalities look like rock stars when it comes to service delivery.

In my previous review they said that their Facebook team has got this in hand, which hand I wonder because not on one of their platforms they are active they are helpful. And not one person from Vodacom has even made the attempt to contact us to try to resolve the issue.

Like I said all they say is sorry for the inconvenience, that doesn't cut it. Proof me wrong and do your job for once in life. If there was an option to rate Vodacom with no stars I would definitely use it.

I would never never never never never never never never never never never never let anyone I know choose Vodacom as the Fibre supplier.

If I could I would turn back time and reconsider my option when it comes to Fibre support.