Utterly Ridiculous

<p>I have been trying to help my grandmother cancel a contract with vodacom, first time we tried was in Feb at vodacom Gezina just before the contract should end and just in time with no success. tried again to cancel at vodacom middelburg also with no success.</p> <p>I phoned vodacom in May and the lady was very helpful and she said that the contract will now be cancelled. FINALLLY..... she did say that the debit order will go off one more time and then its finished.</p> <p>June 1st the amount was double debited , I tried to phone vodacom just to reach very bad service from the gentleman on the otherside. No success</p> <p>July 1st the amount was again double debited .</p> <p>Thus my grandmother has been paying for a service that we do not receive anymore because at the end of may the phone has been working with pre paid and not receiving anything concerning the contract therefore the contract was cancelled at the end of May.</p> <p> </p>