1 reviews | Active since Oct 2016

12 Oct 2016, 17:35

UTTERLY POOR SERVICE

<p>If there was a option to rate a zero star it wouldve been perfect.... Today, once again I have received utterly poor service from Vodacom. I have been a customer of Vodacom for many years and have numerous contracts with them but keep on receiving bad service. Not even to mention the rude customer agents we have to speak to, can't even complete a sentence and immediately get transferred to another agent. Catch a wake up VODACOM!!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,