UTTERLY PATHETIC SERVICE!!!!

VODACOM IS THE WORST SERVICE PROVIDER!!! PATHETIC SERVICE. YOUR CALL CENTRE AGENTS DONT UNDERSTAND CUSTOMER REQUESTS - THEY LIE AND GIVE **** NAMES AND DEPARTMENTS THAT DONT EVEN EXIST. I HAVE BEEN TRYING TO GET MY ACCOUNT RESOLVED SINCE FEBRUARY 2018. INSTEAD EVERY 2 WEEKS WHEN I CALL FOR AN UPDATE - I'M TOLD THAT I HAVE TO LOAD A NEW REQUEST TO HAVE THIS DONE. VODACOMARE DEMANDING A SUM OF MONEY FROM ME, BEFORE THE ACCOUNT CAN BE CLOSED. MY ACCOUNT HAS BEEN SUSPENDED AND WHILST I HAVE NOT BEEN MAKING USE OF THE SERVICE, I SAY NO REASON WHY I SHOULD PAY THIS AMOUNT OF MONEY TO VODACOM. THEY HAVE NOW HANDED MY ACCOUNT OVER TO THEIR "LEGAL DEPARTMENT" ABSOLUTELY LUDRICROUS! UTTERLY UNPROFESSIONAL OF VODACOM. YOU ARE ******* AND LACK CUSTOMER SERVICE! UPGRADE THE PEOPLE YOU EMPLOY SO THAT THEY UNDERSTAND WHAT THE CUSTOMER WANTS!!!!