SC
Stuart C

1 reviews | Active since Jul 2015

19 May 2017, 15:23

Utterly *********** - DEBIT ORDERED CANCELLED. BEG FOR YOUR MONEY LIKE I HAVE TO BEG FOR SERVICE

<p>Dear Vodacom, I have cancelled my debit order so you will now have to beg for payment, just like I have begged for service. I have sent multiple affidavits, multiple forms, been to Vodacom multiple times to unlock a lost phone which was recovered. EVERY ****ING TIME I AM TOLD I CAN'T DO ANYTHING??????????</p> <p> </p> <p> </p> <p>The irony in all of this is that you are a communications service provider, however you seem to fail the comprehension of the quite obvious fact, that you ****tards can NOT PHONE ME AS MY PHONE IS LOCKED?????!!!!!</p> <p> </p> <p>I have been a loyal customar for many years, and have never once missed a single ****ing payment, and this is how you treat your customers?????</p> <p> </p> <p>Please allow me to put this into laymans terms so you inept bunch of ****s can understand, YOU have BLOCKED MY NUMBER AND ACCOUNT, so therefore you CAN NOT phone me on the number which YOU HAVE BLOCKED.</p>

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Replies (1)
Vodacom
Vodacom's reply19 May 2017, 16:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team