1 reviews | Active since Jun 2016
Utterly dissatisfied
????Vodacom this is ridiculous and unacceptable! I have signed a contract for a ****le and 30GB per month. What do I get? A ****le with no data and customer care telling me I have used all the data? How is this even possible if I havent even been able to use the ****le as it says there is no data available? Phoned customer care and they tell me that I have used 30GB since 12 last night? How is that even possible if it wasnt even working or switched on? ????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Bernadette Baker
Thank you for taking my call.
As confirmed telephoncally, this matter was resolved.
Regards
RO
Best regards,
Good Day Bernadette Baker
Thank you for taking my call.
As confirmed telephoncally, this matter was resolved.
Regards
RO
Best regards,