NM
Nombulelo M
1 reviews | Active since Apr 2019
07 Jul 2019, 18:56
Utterly disgusting service
If I could give you a minus one I would, I'm so tired of explaining my story every month only for you to repeat the same thing the very following month with your endless pathetic apologies. Every month it's the same thing and now I'm getting any sms that I'm in arrears. I'm not in arrears, please fix this thing. It's getting old and frustrating. Please look at all my threads because I won't repeat myself for the millionth time. You're so disgusting nxa
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jul 2019, 09:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jul 2019, 09:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jul 2019, 13:43Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2019, 13:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,