UTTERLY DISGUSTING

I loaded R150 airtime on my father's phone. I immediately tried to buy a bundle and it didn't want to work so I decided I will check the balance and to my surprice ofnof the airtime was gone. I then decided to load another R29 to increase the balance to buy the R99 bundle and again it didn't want to work check the balance it dropped to R52 odd rand. His account is not behind as I personally went to pay it. So please tell me how the F isnit possible forr funds to just disappear. My dad is sick and I am trying to help him but with a company like your who needs enemies in life. My husband then had to buy a bundle from his side which costed another R149. So please rell me what the hell do you expect from me and my poor dad. This is utter disgusting and shocking. If I could I would have ported my number and my dad's number out because thisnis *******. Data bundles with Vodacom is so expensive in comparison to MTN.

Utterly disgusted