Utterly disgusted #*****

<p>I would like to bring to Vodacom's attention that I am utterly disgusted! I have cancelled my contract in August 2016, after which Vodacom created a ********** number, without notifying me. This number is generating invoices on my name, and till date I have not received one monthly invoice or statement, and Vodacom actually debited my personal account incorrectly; and no payment was not returned. <br />I have spent several HOURS trying to sort this issue out, I personally went to Vodacom Customer care in Menlyn, got an Affidavit at police station emailed all documents through to the ***** department and till today no one contacted me in this regard. BUT Vodacom however emailed me another letter to inform me that I am still in ARREARS! Today AGAIN I called the collections department, and as all of my other attempts to settle this issue, I was told contact another department, and this is the same story every time! And then as usual my call was dropped, I have to keep calling Vodacom on my own account, this is costing me a fortune, not even to mention the time I have spent on the phone, that I will never get back. I will never recommend Vodacom to ANY one</p> <p>Yours Sincerely </p> <p>Nadia-Liza van der Merwe</p> <p> </p>