UTTERLY DISGUSTED BY VODACOM

I am appalled at the service i received from VODACOM customer care. I have been calling from the 16th of October 2018 to cancel an upgrade that was done on my sim card.

Every single time i called i received a different story, all the staff are suppose to be trained equally and have the exact same response you would think. Till date no one has called me back and VODACOM still haven't cancelled the upgrade and yet i have been calling constantly.

Their team leaders are always in meetings and have never returned my call.

I need to cancel the upgrade on my sim URGENTLY in order for me to upgrade my phone.

Utterly disgusted