JD
JO-ANNE DREYER
1 reviews | Active since Mar 2013
08 Jul 2024, 10:23
Utterly Disgusted at the way Vodacom views what a Contract is!
I have had a Vodacom Contract for the longest time. Vodacom is getting disgusting. Firstly that 36 month contract period to make the Contract affordable and now they impose increases annually during the contractual period. How does one know if you can afford the contract after the Price Increase to start with and then how do you buy yourself out. I suppose it is in the T''s and C's. I am utterly disgusted at the Games you are playing Vodacom. A contract is a binding agreement for the duration surely the amount you ay for the contract must be binding from start to the end of the contract. No surprises. Trust this will not impair my Credit Record
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Jul 2024, 11:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2024, 11:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
