UTTERLY DISGUSTED AND DISSAPOINTED!!!!!!

The deal I took out consists of three things a Sony Z3 a Sony smart watch and a Sony PS4. I got the phone and as advertised took it under water for less than the claimed time and depth WITH ALL THE PORTS CLOSED!!!! (and they keep asking this, questioning my integrity????) I got the phone on the 16th November 2014, sent it for repairs as there had to be a factory fault on this phone, TODAY the 10th March 2015 I get a response we cant fix your Phone and we`ll return it to you as is. I`m still waiting for the watch mind you. I got the PS4 on the 26th Dec 2014 no issue with that. SO I`ve been paying for a PHONE and A WATCH That I`m not using and as per the EXTREMELY RUDE call centre agent (Siphokazi she refused to give me her surname) I can do whatever I want to do when calling to cancel the other two devices Because CLEARLY I made the wrong choice with the phone and service provider. I think I have been patient for FAR TOO LONG and now I`m beyond IRATE. This is just the tip of the ice-berg I plan on taking this MUCH MUCH MUCH FURTHER!!!