1 reviews | Active since Feb 2017
Utterly disgusted
<p>In September I telephonically cancelled 3 vodacom contracts one month prior to the contract cancellation date. Vodacom failed to cancel these contracts and continued to bill me even though I contacted them on numerous occassions.</p> <p>In December they finally cancelled the contracts and now they continue to send airtime and have now handed me over to their legal department. Each time I phone they send me from department to department and have yet to resolve any of my issues. Each time I phone I am promised that the situation will be resolved within 7 days - what a joke!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
