Utterly disappointed in Vodacom

I called vodacom fiber support to repair a damaged cable about 2 weeks ago. When i logged the call i was told a technician would return to me within 72 hours tops. That period passed without hearinf anything from them, i then called almost daily , being told the matter is with Nokia and they cant get ahold of them as their lines are always busy. Meanwhile i have to spend well over a thousand worth of data to get by. Eventually im told a technician will be coming on a certain day, which never happened. I am annoyed, disgusted and utterly disappointed with the degraded quality of service from this provider. I called today to put in notice of cancellation of contract and will likely cancel my other contracts with them. Truth is vodacom used to be it, but currently very overrated , the network is not even as stable. Lesson learned, will not remain loyal to a brand that is not loyal to its customers, the name "Vodacom" is bigger than its actual worth