Utterly disappointed in ``the best network in SA''

It been two weeks since my Vodacom contracts has been suspended because of he incompetence of your staff. After multiple calls and a previous review on Hello Peter, my wife and i are still without a working phone. I have not been contacted by any consultant as mentioned on your automated response to my review. I have had to call the call centre daily to find out what is happening and to open my account only to be cancelled every afternoon ( and even though most consultants were very friendly and tried there best to assist me ) they gave me the same answer... My case has been deferred and will be reviewed... First they told me 48 hours then they said it's gonna take 7 days now they just tell me they will contact me if they find out anything... Needless to say no one knows what's going on with my case!

I'm paying for a service that I'm not receiving and I now understand why people are advising to stay away from vodacom

I'm looking forward to receive yet another automated response from you(atleast your response grading is 100% as apposed to your company rating of 1)