Utterly disappointed

<p>Had a company contract with vodacom for several lines. When we decided not to renew, I specifically noted on the cancellation letter that my number should be on prepaid. </p> <p>To my surprise, that line was discontinued and my airtime of R800 plus was gone. </p> <p> </p> <p>After several attempts to get to get it back, to this date, there's no communication from vodacom. I contacted their customer care and an email back was sent that they do personal contracts and with business contracts I need to use a different email. I forwarded that mail and to date, still no word from them. </p> <p> </p> <p>I paid for that airtime. I want it. </p>