UTTER NONSENSE handling of debit orders

I am very upset to the point of using foul language.<br> <br> I am presently working abroad. The previous two months, my debit orders to Vodacom wasn't paid, which was a fault on my behalf. However, my debit order for the current month has JUST NOT BEEN SUBMITTED as it would seem as I can't find it anywhere on my bank statement.<br> <br> The next thing that happens is that my teenage DAUGHTER back in SA receives THREATENING calls from Vodacom.<br> <br> As I am trying to make payment through the channels suggested by Vodacom, my bank can't CREATE THE BENEFICIARY as the CORRECT DETAILS AREN'T ON RECORD with my bank. I can't even resubmit my debit order from Vodacom's website, which is an option listed on their website.<br> <br> Having been a happy customer of Vodacom since 2002, I am EXTREMELY disgruntled and WON'T be renewing my contracts with them unless I have a VERY good reason to do so. I WILL NOT stop defaming them through Hellopeter only until this is sorted out but though any channels available to me.<br> <br> This service STINKS to high heaven and I DEMAND an immediate correction on Vodacom's side AND an APOLOGY from Vodacom.<br> <br> This is UNACCEPTABLE.