Utter Incompetence

<p>Yes, the title says it all - Utter Incompetence</p> <p>Trying to take out a new Vodacom contract...</p> <p>Ordered on 29 March 2017 (a white phone) - spoke to Nicolene.</p> <p>On 30 March somebody from Vodacom phoned me to confirm the order and asked if I ordered a black phone; I said no it was white. She said OK she will change it to white.</p> <p> </p> <p>On 5 April I phoned ( ********** ) to follow up on my order. Spoke to Molevohe. She said sorry the system is down and she will phone me back later when it was back up.</p> <p>I phoned back 2 hours later as the aunty did not phone me back. I then spoke to Matsibiso who said my order was actually cancelled because I no longer wanted a black phone - I tried to explain that I had NEVER ordered a black phone. She couldn't help further so put me through to Nicolene (the lady that originally did my order on 29 March ).</p> <p> </p> <p>Nicolene apologised and said that unfortunately no white phones were available would I want a black one. I eventually gave in and said yes order me the black one. She said no problem all sorted and re-ordered.</p> <p> </p> <p>I phoned today (11 April) to follow up on my order and spoke to a lady by the name of Zama.</p> <p>Lo-and-behold the order is "incomplete" and nothing has been done about it.</p> <p> </p> <p>Please don't phone me up until this order has been sorted and placed and you're able to give me an accurate date of delivery.</p> <p>Crikey Moley.</p> <p> </p> <p> </p>