UTTER FRUSTRATION AT LACK OF RESPONSE

On 01 October I emailed customer care supplying details of my new credit card and requesting that my payment details be updated. I have a reply from an individual on 01 October stating that I would receive a confirmation that my details had been updated. Despite a number of requests by me nobody has confirmed that my payment details have been updated. If this is not done by the end of October then I will leave Vodacom for another service provider. I pay my account diligently each month. All I require is a basic level of response to my simple requests.<br> <br> I again request that someone phone me to confirm my request.<br>