1 reviews | Active since Dec 2025
UTGENT HELP NEEDED TO GET DELETED NUMBER ACTIVE!!
I am so disappointed!!!!! I realised after 3 months our business number was deleted and put back in the system. I spoke to a customer care and been to various vodacom shops.We recently went to a new telephone system that works through the cellphone and did not realize our normal cellar calls are not coming through due to a different sim they inserted. At this time,clients cannot reach us and all our ads are running with this number including signage,stickers for our trailers etc. Vodacom's customer service is not able to assist and I do not understand as it still.says this number does not exist,so it's not yet been allocated to a new client. I am really begging to get this number back.It is really portant and been using it for more then 10 years. Pls.Contact me on *** if you are able to assist with this.I really do need help from the right person!!!
Thank you for the feedback I received.
I went into the Somerset mall branch today and they advised that they are unable to assist seeing that the number does not appear on the system.
I told them that I need to take out a contract and and needs to run through their technical department in order to get the number back.
They said someone at the call centre must run it through the technical department.
The one is sending me to the other and I cannot get this resolved.Can someone with the authority to resolve this situation pls.contact me as we are loosing clients and all our trailers are on the roads with this number on,including all our signage,data plates,website,invoices etc
I really need to get it resolved in what ever way possible.
PLS.CAN VODACOM ASSIST ME!
REGARDS
MARLENE
***
Thank you for the feedback I received.
I went into the Somerset mall branch today and they advised that they are unable to assist seeing that the number does not appear on the system.
I told them that I need to take out a contract and and needs to run through their technical department in order to get the number back.
They said someone at the call centre must run it through the technical department.
The one is sending me to the other and I cannot get this resolved.Can someone with the authority to resolve this situation pls.contact me as we are loosing clients and all our trailers are on the roads with this number on,including all our signage,data plates,website,invoices etc
I really need to get it resolved in what ever way possible.
PLS.CAN VODACOM ASSIST ME!
REGARDS
MARLENE
***