Usurious Data charges levied incorrectly

<p>12.45pm, Sunday 3 Jul: Got a warning from Vodacom by SMS that my data bundle was running low, and immediately accepted Vodacom offer to purchase additional 1Gig data for R79. I received an SMS from Vodacom confirming that I had purchased 1 gig for R79. </p> <p>~2pm, Sunday 3 Jul: Tried to log onto Vodacon4Me site to check my data utilisation - the Vodacom site was down ry again later¨</p> <p>7am Monday 4 July: MAnaged to log on to Vodacon4Me site to check my data utilisation: No 1gb credit and R79 was not deducted from my account (even though I had received an SMS from Vodacom confirming the purchase). I Immediately purchased 5gig for R350. Charges were ãbout R350 for the month at Monday 7am.</p> <p> </p> <p>Today I logged on and saw a bill for R2513 for data utilization on sunday afternoon 3 July 2016.</p> <p> </p> <p>Complaints 1. Vodacom4Me web site was down on Sunday afternoon, and although I got an SMS confirmation from Vodacon, the data purchase was not processed causing out of bundle charges of R2513 (instead of R79).</p> <p>2. In finaince it is ******* to charge usurious interest rates , penalties above 35% per year. BUT for cell companies they can charge out of bundle rates of 30 times those in bundle and entrap, hoodwink users into paying R2 per meg (R2000 per gigabite instead of R79) This has to be ******* and unconstitutional and i hope someone challanges this in court soon.</p> <p>(Copied to Facebook: Everyone) </p> <p> </p>