AE
Anne E

1 reviews | Active since Oct 2010

05 May 2015, 08:54

Usually they hound you like dogs

Yesterday afternoon I went into the Vodacom Store at Eastgate to find out if and when I am due for an upgrade, only to be told that it was due in October 2014, we are now 8 months later??? USUALLY someone form Vodacom will hound you until you have taken your upgrade. Till to date, I have not received a call, sms, absolutely NOTHING. What I would like Vodacom to do is give me a new contract back dated till October 2014, so that I can have the full benefit on my 2 years.<br> <br> Hopefully someone will contact me and DON'T HAVE A SOPPY STORY, I AM NOT INTERESTED IN IT.

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Replies (1)
Vodacom
Vodacom's reply07 May 2015, 15:27
Official
Hello aneh,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team