MS
Marc S
1 reviews | Active since Jul 2011
14 Feb 2022, 18:06
Usual zero response from Vodacom
FOUR DAYS AND NO CALL BACK OR RESOLUTION FROM VODACOM……… usual zero service and assistance. Not even Hello Peter complaints bother them.
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
14 Feb 2022, 21:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 21:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Marc S's updateReviewer Update
15 Feb 2022, 14:08Still zero response……..
MS
Marc S's update15 Feb 2022, 14:08
Reviewer Update
Still zero response……..
MS
Marc S's updateReviewer Update
16 Feb 2022, 12:33STILL ZERO RESPONSE!!!
Received a sms to say they’ve closed my calls yet they’ve not contacted me!!!!!!!!!
Received a sms to say they’ve closed my calls yet they’ve not contacted me!!!!!!!!!
MS
Marc S's update16 Feb 2022, 12:33
Reviewer Update
STILL ZERO RESPONSE!!!
Received a sms to say they’ve closed my calls yet they’ve not contacted me!!!!!!!!!
Received a sms to say they’ve closed my calls yet they’ve not contacted me!!!!!!!!!
MS
Marc S's updateReviewer Update
21 Feb 2022, 21:44STILL NO RESOLUTION FROM VODACOM!!!!
14 Feb to today, 21 Feb, and no resolution!!!
14 Feb to today, 21 Feb, and no resolution!!!
MS
Marc S's update21 Feb 2022, 21:44
Reviewer Update
STILL NO RESOLUTION FROM VODACOM!!!!
14 Feb to today, 21 Feb, and no resolution!!!
14 Feb to today, 21 Feb, and no resolution!!!
MS
Marc S's updateReviewer Update
24 Feb 2022, 22:30ABSOLUTELY NOTHING!!!!!!!!!!
MS
Marc S's update24 Feb 2022, 22:30
Reviewer Update
ABSOLUTELY NOTHING!!!!!!!!!!
MS
Marc S's updateReviewer Update
09 Mar 2022, 14:03After all these weeks & weeks of waiting, you call me back to say my profile is perfect, you don’t support iMessage, it’s not your problem and I must phone Apple back!!!!
I’ve just called them again, they ran a test to see if my International SMS is working AND IT IS NOT!!
EXACTLY WHAT I TOLD YOU DOME THREE WEEKS BACK!!!!!!!!
SO IM BACK WITH VODACOM, REQUESTING THAT MY INTERNATIONAL SMS BE OPENED TO ALLOW ME TO SEND THEM.
I’ve just called them again, they ran a test to see if my International SMS is working AND IT IS NOT!!
EXACTLY WHAT I TOLD YOU DOME THREE WEEKS BACK!!!!!!!!
SO IM BACK WITH VODACOM, REQUESTING THAT MY INTERNATIONAL SMS BE OPENED TO ALLOW ME TO SEND THEM.
MS
Marc S's update09 Mar 2022, 14:03
Reviewer Update
After all these weeks & weeks of waiting, you call me back to say my profile is perfect, you don’t support iMessage, it’s not your problem and I must phone Apple back!!!!
I’ve just called them again, they ran a test to see if my International SMS is working AND IT IS NOT!!
EXACTLY WHAT I TOLD YOU DOME THREE WEEKS BACK!!!!!!!!
SO IM BACK WITH VODACOM, REQUESTING THAT MY INTERNATIONAL SMS BE OPENED TO ALLOW ME TO SEND THEM.
I’ve just called them again, they ran a test to see if my International SMS is working AND IT IS NOT!!
EXACTLY WHAT I TOLD YOU DOME THREE WEEKS BACK!!!!!!!!
SO IM BACK WITH VODACOM, REQUESTING THAT MY INTERNATIONAL SMS BE OPENED TO ALLOW ME TO SEND THEM.