kS
kenny S

1 reviews | Active since Jan 2018

04 Oct 2022, 13:07

Ussless vodacom

I took a contract that was going to end on April next year I Decided to settle the amouth was outstanding and to cancelled the contract and hoping the monthly airtime it will combined all the month and i was only paying only airtime on phone contract i payed lot of money but at the end i didint get anything why u robbing us Vodacom do thing i will recommended u to friends

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2022, 14:15
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply04 Oct 2022, 14:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team 

Best regards,