usless network.

Item: Vodacom
Rating: 1
Author: Ndivhuwo S

Mara vodacom, how are you mara.. Since february i have had issues with vodacom. I had a balance equipment of 17000 which i was adviced had been credited and sorted out. Next thing my account is debited with R17000 like what the **** is going on. For one i'm put in financial strain, now i will be charged extra money by my bank and ****en vodacom.. like what is going on. Fix my **** out please...

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Jul 2018, 09:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply03 Jul 2018, 09:39

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

03 Jul 2018, 14:13

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

Vodacom's reply03 Jul 2018, 14:13

Official

Dear Customer,

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

usless network.

About

Community

Businesses

Follow Us