IP
Ian P
1 reviews | Active since Jun 2012
20 May 2016, 09:15
Usless Customer Service
<p>I called ten time to ugrade I am told I am on a new system and someone will call me back as usual a week later nothing.</p> <p>PLEASE VODACOM I pay for my services so do you job and service your clients</p>
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Replies (2)
Vodacom's replyOfficial
20 May 2016, 12:17Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 May 2016, 12:17
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Best regards,
IP
Ian P's updateReviewer Update
24 May 2016, 06:08Still no reply appears that even when you escalate there is delays. I called in and was told someone will call me back like they did 2 weeks ago.
Very poor customer services what does it take to get this resolved.
IP
Ian P's update24 May 2016, 06:08
Reviewer Update
Still no reply appears that even when you escalate there is delays. I called in and was told someone will call me back like they did 2 weeks ago.
Very poor customer services what does it take to get this resolved.