DD
Doempie D
1 reviews | Active since Mar 2019
20 Oct 2021, 15:32
USLESS COURIER PARTNER
Your courier partner is the worst, I can't believe that you still use RAM their drivers are useless and pathetic.
Courier driver couldn't wait 2 mins for me to drive from my work to my residence where he was, to present my ID to him. Its literally a 2 min drive.
I am really disappointed in Vodacom, RAM is just pathetic.
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Replies (2)
Vodacom's replyOfficial
21 Oct 2021, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Oct 2021, 13:56Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to the RAM team for further assistance. Based on the feedback provided, the team confirmed that your received delivery of the parcel.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to the RAM team for further assistance. Based on the feedback provided, the team confirmed that your received delivery of the parcel.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 13:56
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to the RAM team for further assistance. Based on the feedback provided, the team confirmed that your received delivery of the parcel.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to the RAM team for further assistance. Based on the feedback provided, the team confirmed that your received delivery of the parcel.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,