1 reviews | Active since Jun 2018
Using my airtime whereas I have data
My airtime disappeared yesterday about 23:21 while I have 28MB and 30MB from Vodacom shake Every Day when my 28MB depleted it started to use my air time .When I contacted call center I was talled I use all the data and the sms that I received when I checked the balance is different to their explanation .The service from Vodacom is pathetic and they are on robbing business .
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ