FN
Fikile N
1 reviews | Active since Sept 2017
29 Sept 2017, 16:14
Using in correct Debit order date
I told Vodacom 4U(Richards bay) to Debit money on the 27th of every month of which they did initially and afterwards they changed the date to 25th, I did report the matter several times to Vodacom and nothing was done, Instead I was told that I am on arrears and my services were removed. I was very disappointed with that type of treatment and I am warning others that they should not take contracts with Vodacom 4 U particulary Richards bay branch due to this treatment and it seems like
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Vodacom's replyOfficial
02 Oct 2017, 08:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2017, 08:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,