1 reviews | Active since Jul 2016
Using data whilst on WIFI
<p>Hi there,</p> <p>I have been a Vodacom customer since I have obtained my first cellphone many many years ago, and am a loyal customer, however, this is enough to ******* me off:</p> <p>I am constantly on WIFI, and not even using my phone (the phone is on the table). Yesterday, I received the SMS that states "you only have **** MB of data left". About an hour after that, I received another SMS to notify me that my data has been depleted.</p> <p>How the hell am I using data if I am on WIFI and my phone is on the table?</p> <p>This is enough to **** me off, as clearly this is a network making profit off something which isnt being used.</p> <p>As mentioned above, I am a loyal customer, but this is enough to turn me away from Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
