USELSS CALL CENTRE NO PEOPLE S****S OR DRIVE

<p>I changed banks and had to phone vodacom 5 times to change ny bank account. 2 debit orders failed because of this. They now wont let me upgrade my contract because of that. Ive logged 2 service requests and had to follow up. Each time they did not load comprehensive notes as per my complaint on these requests. I was transferred numerous times and after explaining myself over and over again I get transferred again. After receiving an sms yesterday stating that I can upgrade. I find out from in store that i still cannot! I call again and I get advised that they waiting for feedback from my service request which was btw given to me at the beginning of the week. After advising the guy of this he askes me to ghold for abt 7 min and then all if a sudden Im back to voice prompts. Then I call again and Im holding for 30min already! How pathetic. No people s****s everyone passes you to someone else. No one wants to go out of their way for you. No one follows through, a lady contacted me after I completed a survey where I advised my query is not resolved and then she just also dissapears with no resolution!</p>