Useless,******* Vodacom

Ok so mu husband is the account holder of my phone he's in Khazakstan. So i received a call from mbd today that apparently our last payment was made Dec 2019. Which is total bull****. Went to a vodacom shop have to phone accounts department. Phoned them they can't help me as my husband are the account holder. I need my payment statement from December. They have it on their sustem. I'm not going to do some useless *********** person's job to go through my bankstatements. They have received payments alot of it through this year!!! They are ****ing useless and also *****ing as to them we didn't pay anything this year!! What a disgrace of Vodacom!! Just want money as you pay just to say no they haven't received any money for 10 months!!! *******!!!! Useless!!! ***********!!!