cF
celeste F

1 reviews | Active since Oct 2015

20 Jul 2016, 13:08

USELESSSSSSSSSSS

<p>i phoned your cancellation line (111) on Friday 15 July 2016 1:30 spoke to Simpiwe i was on hold for 22 min, <br />he promised to phone me back in 15min, well guess what i am still waiting both me and my husband are on fixed contracts, how can it go up with R800.00 this month?<br />i will not pay that i will reverse that payment<br />you are a bunch of ****** that does not have any service delivery, <br />i want to move service providers as you guys absolutely SUCK,</p> <p>i have logged so many complaints and absolutely NO response from any one at your offices!!!</p> <p>i would like to cancel all of my contracts with you i will not pay any longer for NOTHING</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2016, 13:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,