IM
Itumeleng M

1 reviews | Active since Feb 2019

31 Aug 2024, 06:43

Uselessness Vodacom should terminate my contracts when they expire

I hereby instruct Vodacom to terminate my contracts when they expire. It is useless to call customer care because experience has taught me that I gonna have to explain to the call centre agents why I don't want to renew my contracts. Thanks to hellopeter, I am guaranteed that Vodacom will action my request. Even if hell freezes over, I will never have a Vodacom contract again!!!! Don't try to convince me otherwise, just terminate my contracts on *** and *** when they expire. My request is not rocket science and I believe people working at Vodacom have the intellectual aptitude to comprehend my instruction.

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Replies (3)
IM
Itumeleng M's update31 Aug 2024, 08:17
Reviewer Update
To support my assertions that Vodacom customer care agents are utterly useless, I called and someone dropped my call. Come hell or high water, you people will terminate my contracts on *** and ***!!!!
Vodacom
Vodacom's reply01 Sept 2024, 18:51
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
IM
Itumeleng M's update01 Sept 2024, 18:56
Reviewer Update
Don't patronise me!!! Just terminate my contracts when they expire!!! That's it!!!!