RM
Rosalia M

1 reviews | Active since Mar 2009

28 Jun 2017, 20:10

Useless waste of time

<p>I simply can't connect, in being asked for an APN number and after WASTING HALF AN HOUR OF MY TIME I AM STILL NOT BEING ASSISTED.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply29 Jun 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Jul 2017, 14:09
Official

Dear Customer

We attempted to contact you and could not reach you. Our records show that the issue has been resolved. We apologise for the inconvenience caused.

Regards

Roderique Lategan