Useless Voidacom

Vodacom has changed me for an upgrade that was can celled over a month ago for which ,according to their system it was never done. Nor can they find the recording of this conversation. However due to their apparent ineptitude I have now make a store you own recordings of telephone conversations with Vodacom in which they assure me they have cancelled the upgrade.

They have now logged another service request to fix their mess up which is still not fixed and which took me about 7 phone calls and and 2 hours of my time to get to even this point.

So far vodacom has once again shown how inept their admin remains and what a total lack of accountability they display.