1 reviews | Active since Feb 2017

28 Dec 2022, 14:44

Useless Vodaless...Nothings Changed !!!!

Still waiting for Vodaless to phone and sort out account....wow there is no rating low enough for your incompetence !!!!! Unbelievable...Even after I stopped payment, I have however decided I will pay you as per the original agreement...and will deduct what was overpaid last month, I suggest once again you get the recording your....nothing nice to say of Domonique, as if need be we either need to get a lawyer to resolve this or you need to just cancel my contract with you.. R 258.00 per phone and also a data package, that is what I agreed to and will be paying...as per Domonique there was no change in the package, however I see that on the quote, I was not told that and would never have agreed to that as I have a data package....REALLY!! Anywhere you can just take advantage you will...Shame on You!!! And then when you query, no service whatsoever I think most people just pay so that they dont have to deal with having to tell minimum 4 people the same story to still get no where!!!!

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2022, 07:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team