1 reviews | Active since Nov 2016

05 Nov 2016, 18:38

Useless Vodacom Yet AGAIN!!!!!!

<p>So changed my account to a UChoose Smart S but Vodacom put me on a UChoose Flexi 200 with no airtime supposed to get 200 minutes. So resolved on incident so they putting me on the correct plan at the end of the month which I said fine not much I can do. So I'm on the Flexi 200 till the end of the month burg I still have not received my allocated airtime of 200 minutes. Logged this call on Monyday. I am beyond ****ed off you are shocking as a service provider I have never had such **** in all my life.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Nov 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,