KE
Kevin E
1 reviews | Active since Oct 2016
14 Dec 2023, 10:56
useless vodacom x2
refer my review "useless Vodacom" of 11 Dec 2023 to which I received I guess a auto response from Vodacom on the 13 Dec 2023 that consultant will contact me no contact has been received and the voicemail messages continue to be received in voicemail so irritating
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Replies (2)
Vodacom's replyOfficial
14 Dec 2023, 11:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2023, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Dec 2023, 07:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we await feedback from the Campaigns Team regarding the issue you are experiencing.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2023, 07:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we await feedback from the Campaigns Team regarding the issue you are experiencing.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,