1 reviews | Active since Jan 2017
Useless vodacom upgrade call centre operators
<p>I phoned vodacom upgrades centre on friday the 7th of January 2017. I spoke to Clint, he said the courier company will phone me with regard to this. On the 10th of January 2017 I spoke to Lebu he said he is going to speak to a manager, by then he cut me of. I started the phone call at 15h45. I phoned back and spoke to Mohammed who transfered me to Christina where at long last I got service. Where Christina informed me that they processed my order on the 6th of January 2017 but they have a delay in delivery, I feel they could have picked up the phone and notify me that there is a delay.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
